KrisFlyer Cruise Terms & Conditions

Although KrisFlyer Cruise - the cruise partner of Singapore Airlines takes all care in informing members and guests of the most up to date and correct information, it remains the responsibility of clients to ensure that they are familiar with all terms and conditions relating to individual travel products, visa and immigration, health and customs requirements associated with their travel.

Following is an overview of general items for you to consider in relation to your travel, however the overview may not be absolute in its content and clients must thoroughly check all details in regard to their travel plan. KrisFlyer Cruise is happy to assist you in regard to any clarifications or other information you require.

All reservations are made in accordance with current schedules. Any change in scheduling or delays and the resulting impact on arrangements are not the responsibility of Singapore Airlines..

Quotes are generally valid for 24 hours, however, please check at time of enquiry.

The amounts displayed exclude any credit card merchant fee surcharges.

Cruises are subject to price and schedule change without notice and subject to availability.

Terms and conditions apply to all bookings. It is the responsibility of the client to request and familiarise themselves with the terms and conditions for their particular travel.

Your booking may be cancelled if the deposit and / or final payment is not received by the required date stipulated by the supplier.

It is the responsibility of the client to ensure booking details are correct and all passenger names are correct and match passports. Name changes and booking changes incur penalties.

All government fees, port charges, surcharges and taxes are subject to change without notice until final payment is made, and tickets have been issued.

Cancellation and amendment fees apply to all bookings once a deposit has been received.

It is the responsibility of the client to ensure they are aware of the latest travel advice issued by the Australian Government and the latest health information for the destinations they are travelling. Information can be found at:

The department of foreign affairs and trade: www.dfat.gov.au.

Travel Doctor: www.traveldoctor.com.au.

KrisFlyer Cruise strongly recommends that clients purchase adequate travel insurance cover for their destinations.

 

Earning miles with KrisFlyer Cruise

KrisFlyer miles are earned at a rate of 2 KrisFlyer miles per USD 1 spent on the cruise fare only. Port expenses, government taxes, gratuities, onboard spend, and shore excursion costs are excluded from earning KrisFlyer miles. A valid KrisFlyer membership number must be provided at the time of booking, and the first/given name and last/family name in the KrisFlyer account must match the lead guest travelling for KrisFlyer miles to be credited. Only one KrisFlyer member per cabin will earn KrisFlyer miles. Earned KrisFlyer miles will be credited to your KrisFlyer account approximately within 4 weeks of the successful completion of your cruise. Full KrisFlyer miles earning terms and conditions can be viewed at krisflyercruise.com/programterms

KrisFlyer Cruise sells cruises and cruise ancillary products available via the Booking Channels.

KrisFlyer Cruise will handle your personal information in accordance with its privacy policy. Singapore Airlines will handle your personal information in accordance with its privacy policy.

KrisFlyer Cruise and Singapore Airlines reserve the right to change or withdraw this offer at any time.

KrisFlyer membership terms and conditions apply.

KrisFlyer Cruise is facilitated by Our Vacation Centre Pty Ltd (OVC). ABN: 54 105 542 176. Travel licence No. 3008099.

 

20% KRISFLYER BONUS MILES

  • The promotion is applicable for qualifying new bookings (as defined hereinafter). Members will earn 20% KrisFlyer miles on all Asia Cruise sailings during the promotional period. In other words, KrisFlyer members will earn points at a rate of 2.4 miles per USD 1 spent on the cruise fare for qualifying bookings during the promotional period (as opposed to the usual rate of 2 KrisFlyer miles per USD 1 spent). For example, during the promotional period, a KrisFlyer member who makes a qualifying booking where the cruise fare is USD 5,000, will earn a total of 12,000 KrisFlyer miles.
  • Port expenses, government taxes, gratuities, onboard spending, and shore excursions are not eligible for earning KrisFlyer miles. 

  • A booking made is a "Qualifying Booking" if it meets all of the following requirements:

    1. the booking is a new booking made on Asia cruises through KrisFlyer Cruise during the promotional period between 6 June to 8 August 2025 (inclusive);
    2. Asia cruise sailings include all sailings embarking or disembarking in an Asian port between 1 September 2025 to 1 June 2027.
    3. the booking is made by a KrisFlyer Member;
    4. a valid KrisFlyer membership number is provided at the time of booking, and the first/given name and last/family name in the corresponding KrisFlyer account matches the lead guest travelling; and
    5. he booking is confirmed and fully paid for in accordance with the applicable terms and conditions.
  • Only one KrisFlyer member per cabin is eligible to earn KrisFlyer miles. 
  • This offer cannot be combined with any other promotions.
  • KrisFlyer miles will be credited to your account within approximately 4 weeks after the successful completion of the cruise. 
  • The KrisFlyer Cruise KrisFlyer miles terms and conditions available at [krisflyercruise.com/programterms] and Singapore Airline's KrisFlyer Programme Terms and Conditions available at [https://www.singaporeair.com/jsp/cms/en_UK/ppsclub_krisflyer/termsconditions-kf.jsp] shall also apply.