KrisFlyer Cruise Terms & Conditions
Although KrisFlyer Cruise - the cruise partner of Singapore Airlines takes all care in informing members and guests of the most up to date and correct information, it remains the responsibility of clients to ensure that they are familiar with all terms and conditions relating to individual travel products, visa and immigration, health and customs requirements associated with their travel.
Following is an overview of general items for you to consider in relation to your travel, however the overview may not be absolute in its content and clients must thoroughly check all details in regard to their travel plan. KrisFlyer Cruise is happy to assist you in regard to any clarifications or other information you require.
All reservations are made in accordance with current schedules. Any change in scheduling or delays and the resulting impact on arrangements are not the responsibility of Singapore Airlines..
Quotes are generally valid for 24 hours, however, please check at time of enquiry.
The amounts displayed exclude any credit card merchant fee surcharges.
Cruises are subject to price and schedule change without notice and subject to availability.
Terms and conditions apply to all bookings. It is the responsibility of the client to request and familiarise themselves with the terms and conditions for their particular travel.
Your booking may be cancelled if the deposit and / or final payment is not received by the required date stipulated by the supplier.
It is the responsibility of the client to ensure booking details are correct and all passenger names are correct and match passports. Name changes and booking changes incur penalties.
All government fees, port charges, surcharges and taxes are subject to change without notice until final payment is made, and tickets have been issued.
Cancellation and amendment fees apply to all bookings once a deposit has been received.
It is the responsibility of the client to ensure they are aware of the latest travel advice issued by the Australian Government and the latest health information for the destinations they are travelling. Information can be found at:
The department of foreign affairs and trade: www.dfat.gov.au.
Travel Doctor: www.traveldoctor.com.au.
KrisFlyer Cruise strongly recommends that clients purchase adequate travel insurance cover for their destinations.
Earning miles with KrisFlyer Cruise
KrisFlyer miles are earned at a rate of 2 KrisFlyer miles per USD 1 spent on the cruise fare only. Port expenses, government taxes, gratuities, onboard spend, and shore excursion costs are excluded from earning KrisFlyer miles. A valid KrisFlyer membership number must be provided at the time of booking, and the first/given name and last/family name in the KrisFlyer account must match the lead guest travelling for KrisFlyer miles to be credited. Only one KrisFlyer member per cabin will earn KrisFlyer miles. Earned KrisFlyer miles will be credited to your KrisFlyer account approximately within 4 weeks of the successful completion of your cruise. Full KrisFlyer miles earning terms and conditions can be viewed at krisflyercruise.com/programterms
KrisFlyer Cruise sells cruises and cruise ancillary products available via the Booking Channels.
KrisFlyer Cruise will handle your personal information in accordance with its privacy policy. Singapore Airlines will handle your personal information in accordance with its privacy policy.
KrisFlyer Cruise and Singapore Airlines reserve the right to change or withdraw this offer at any time.
KrisFlyer membership terms and conditions apply.
KrisFlyer Cruise is facilitated by Our Vacation Centre Pty Ltd (OVC). ABN: 54 105 542 176. Travel licence No. 3008099.
The Terms and Conditions contained within are to be read in conjunction with our Reservations Process and Conditions which can be viewed at https://krisflyercruise.com/Reservations-process-and-conditions/. or contact Our Vacation Centre.